Contents
How Your Data Is Used
This Privacy Policy explains how CK99 ("ck99", "we", "us") collects, uses, stores, and protects the personal data of players registered on ck99.world. By using ck99, you agree to the practices described in this policy. Please read it carefully – we've written it in plain language so it's actually understandable.
1. Introduction
At CK99, we take the privacy of our players seriously. We know that trusting a platform with your personal information – your name, your CNIC number, your mobile wallet details – requires real confidence that the platform will handle that information responsibly. This Privacy Policy is our commitment to you that ck99 does exactly that.
CK99 operates ck99.world as an online gaming platform for Pakistani players. In providing our services, we necessarily collect and process certain personal information about the players who register and use ck99. This policy describes what that information is, why we need it, who we might share it with, how long we keep it, and how we protect it from unauthorised access or misuse.
This Privacy Policy applies to all personal data collected through the ck99 website, any mobile-optimised version of ck99, our customer support communications, and any marketing communications you have opted in to receive from ck99. It should be read alongside our Terms and Conditions and our Responsible Gaming Policy.
If you have questions about how ck99 handles your data before registering, please contact us at support@ck99.world. We will respond clearly and specifically – not with another link to this policy.
CK99 protects the personal data of every Pakistani player – from Gwadar to Gilgit – with the same rigorous security standards.
2. Data We Collect on CK99
CK99 collects only the data it genuinely needs to provide a safe, functional, and compliant gaming service to Pakistani players. We don't collect data for the sake of it. Here is a complete breakdown of what we collect and when:
2.1 Registration Data
When you create an account on ck99, we collect the following information which you provide directly:
- Full legal name (as it appears on your CNIC or passport)
- Date of birth (to verify you are 18 or older)
- Pakistani mobile phone number
- Email address
- Chosen username and encrypted password
- Preferred currency (PKR – the only currency supported on ck99)
2.2 Identity Verification (KYC) Data
To comply with our obligations and protect players from fraud, ck99 may request the following verification documents from players, particularly before processing withdrawals:
- Copy of National Identity Card (CNIC) or valid passport
- Proof of address (utility bill, bank statement, or official government correspondence dated within 3 months)
- Proof of ownership of the payment method used for deposits (screenshot of Easypaisa/JazzCash account, bank statement, or card image)
- Selfie photograph (for identity confirmation in certain high-value cases)
2.3 Financial Transaction Data
Every deposit, withdrawal, and bet placed on ck99 generates transaction data that we retain for financial record-keeping, fraud prevention, and dispute resolution purposes:
- Deposit amounts, dates, times, and payment method references
- Withdrawal requests, amounts, processing status, and payment method details
- Game session data – games played, bet amounts, win/loss results, session duration on ck99
- Bonus claims, wagering progress, and promotional activity
2.4 Technical & Device Data
When you access ck99, our systems automatically collect certain technical information:
- IP address and approximate geographic location (city/region level)
- Device type, operating system, and browser version
- Pages visited on ck99, time spent on each page, and navigation patterns
- Referring URL (the website you came from before visiting ck99, if applicable)
- Cookie identifiers (see Section 5 for full cookie information)
2.5 Communications Data
When you contact ck99 support, participate in promotions, or respond to our communications, we retain records of those interactions including emails, live chat transcripts, and any attachments you provide.
| Data Category | Examples | Collected At | Mandatory? |
|---|---|---|---|
| Registration | Name, DOB, mobile number | Account creation | Yes |
| KYC / Verification | CNIC, proof of address | Withdrawal request | Yes (for withdrawal) |
| Financial | Deposits, bets, wins | Each transaction | Yes |
| Technical | IP, browser, device | Each visit to ck99 | Automatic |
| Communications | Support tickets, chat logs | When you contact us | Only if you contact us |
3. Why CK99 Collects Your Data
Every piece of data that ck99 collects has a specific, legitimate purpose. We do not collect data speculatively or for purposes we haven't defined. Here is why we collect each category of data:
- To operate your ck99 account: Your registration data is necessary to create and manage your account, authenticate your login, and ensure only you can access your account.
- To process deposits and withdrawals in PKR: Financial transaction data is essential to process your payments accurately and securely through Easypaisa, JazzCash, and other supported methods on ck99.
- To verify your identity and age: KYC data allows ck99 to confirm you are who you say you are, that you are 18 or over, and that the payment methods you use belong to you. This protects both you and ck99.
- To prevent fraud and money laundering: Transaction patterns, device data, and IP information help ck99 detect unusual activity that may indicate fraud, account takeover attempts, or financial crime.
- To comply with responsible gaming obligations: Game session data allows ck99 to monitor for signs of problematic gaming behaviour and apply the responsible gaming tools described in our Responsible Gaming Policy.
- To improve the ck99 platform: Anonymous, aggregated technical data helps us understand how Pakistani players use ck99 so we can improve the experience – faster load times, better game categories, smoother payment flows.
- To send you communications you've opted in to: If you have consented to marketing communications, we use your contact details to send you information about new games, promotions, and offers on ck99.
- To resolve disputes: Communication records and transaction data allow ck99 to investigate and resolve complaints fairly when they arise.
Every PKR transaction on ck99 is secured and recorded transparently – protecting Pakistani players from Multan to Islamabad.
4. Legal Basis for Processing
CK99 processes your personal data under the following legal grounds depending on the purpose:
- Contractual necessity: Processing your registration data, financial transaction data, and KYC data is necessary for ck99 to fulfil the contract it has with you as a registered player – providing the gaming services you have signed up for.
- Legal obligation: Identity verification, anti-money laundering checks, and the retention of financial records are required to meet regulatory compliance obligations applicable to online gaming platforms.
- Legitimate interest: Fraud prevention, platform security monitoring, technical performance analysis, and responsible gaming oversight are carried out based on ck99's legitimate interest in operating a safe, fair, and sustainable platform for Pakistani players.
- Consent: Marketing communications and non-essential cookies are only processed where you have given your explicit, informed consent. You may withdraw this consent at any time.
5. Cookies & Tracking Technologies
CK99 uses cookies and similar tracking technologies to make the platform work properly and to understand how Pakistani players use ck99 so we can improve it. Here is a clear breakdown of the types of cookies ck99 uses:
5.1 Essential Cookies
These cookies are strictly necessary for ck99 to function. Without them, you would not be able to log in, maintain your session, or use the core features of the platform. Essential cookies cannot be disabled because the platform cannot work without them. They do not collect personal data for marketing purposes.
- Session authentication cookie (keeps you logged in)
- Security cookies (CSRF protection, bot detection)
- Load balancing cookies (ensures server performance for ck99)
5.2 Functional Cookies
Functional cookies remember your preferences on ck99 – language settings, game lobby layout preferences, and recently played games – so you don't have to set them every time you visit. These cookies are set by ck99 and expire when you close your browser or after 30 days, whichever comes first.
5.3 Analytics Cookies
CK99 uses analytics cookies to understand aggregate usage patterns – which games are most popular, which pages have high exit rates, where players drop off during the registration process. This data is anonymised and aggregated; it does not identify individual players. We use this data exclusively to improve the ck99 platform for Pakistani players.
5.4 Marketing Cookies (Consent Required)
Marketing cookies are only set on ck99 if you have explicitly consented to marketing communications. These cookies help ck99 understand which promotions are relevant to which players and prevent you from seeing the same promotional message repeatedly. You can withdraw consent for marketing cookies at any time through your ck99 account settings.
You can manage cookie preferences through your ck99 account settings or through your browser settings. Disabling essential cookies will prevent ck99 from functioning correctly.
6. Third-Party Sharing
CK99 does not sell your personal data to third parties. Full stop. We do not share your data with advertisers, data brokers, or any commercial third party for marketing purposes. However, to provide our services to Pakistani players, we necessarily work with certain trusted third-party service providers who process data on our behalf:
6.1 Game Providers
The casino and crash games on ck99 are provided by certified international game developers including Pragmatic Play, Play'n GO, NetEnt, Big Time Gaming, Spribe, and SmartSoft Gaming. When you play a game on ck99, game session data (bet amount, game result, RNG outputs) is processed by the respective game provider. Game providers receive only the data necessary to run the game and are contractually prohibited from using it for any other purpose.
6.2 Payment Processors
To process your PKR deposits and withdrawals on ck99, we share relevant transaction data with Easypaisa, JazzCash, NayaPay, SadaPay, and bank payment processors. Each payment processor operates under their own privacy policy and handles your payment data in accordance with applicable financial regulations. CK99 does not store full payment credentials – only the reference data needed to match transactions to accounts.
6.3 Identity Verification Services
CK99 uses third-party KYC verification services to assist with identity verification where automated or manual checks are required. These services process the documents you provide solely for verification purposes and are contractually bound to handle that data securely and confidentially.
6.4 Technical Infrastructure
CK99's platform runs on cloud hosting infrastructure managed by certified data centre providers. Your data is stored on secure servers. Our infrastructure providers have no right to access or use player data beyond providing the technical services ck99 has contracted them for.
6.5 Legal Disclosure
CK99 may disclose personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, or where disclosure is necessary to protect the rights, property, or safety of ck99, its players, or the public. We will always seek to limit such disclosures to the minimum data required.
CK99 will never share your personal data with a third party for their own marketing purposes. If you receive unsolicited marketing claiming to be associated with ck99 that you did not opt in to, please report it to support@ck99.world immediately.
7. Data Security
CK99 implements a comprehensive set of technical and organisational security measures to protect your personal and financial data from unauthorised access, loss, alteration, or disclosure. We take the security of Pakistani players' data seriously and invest continuously in maintaining our security standards.
Key security measures in place on ck99 include:
- 256-bit SSL/TLS encryption: All data transmitted between your device and ck99.world is encrypted using industry-standard Transport Layer Security. Your login credentials, payment details, and personal information travel over an encrypted connection.
- Encrypted data storage: Sensitive data including passwords (stored as salted hashes – never in plain text), CNIC numbers, and financial records are encrypted at rest in our database systems.
- Access controls: Only ck99 staff with a genuine operational need to access specific data have authorisation to do so. Access is role-based, logged, and regularly audited.
- Two-factor authentication: CK99 offers two-factor authentication (2FA) for player accounts and requires it internally for all staff who access player data systems.
- Regular security audits: CK99's security infrastructure is subject to periodic independent security audits and penetration testing to identify and address vulnerabilities before they can be exploited.
- Intrusion detection: Automated monitoring systems run continuously to detect and respond to unusual access patterns, brute force attempts, and other security threats to ck99.
No security system is completely impenetrable. In the event of a data breach that affects Pakistani players' personal data in a material way, ck99 will notify affected players as soon as reasonably practicable and take all necessary steps to contain the breach and prevent recurrence.
CK99's data security protects every Pakistani player's information – from Sukkur to Lahore – with bank-grade encryption standards.
8. Data Retention
CK99 retains personal data for as long as it is necessary for the purpose it was collected for, and no longer. The retention periods we apply are:
- Active account data: Retained for the lifetime of your ck99 account plus 5 years after account closure, to comply with financial record-keeping requirements and to resolve any disputes that may arise after account closure.
- KYC verification documents: Retained for 5 years from the date of verification or account closure, whichever is later, in compliance with anti-money laundering obligations.
- Financial transaction records: Retained for 5 years from the date of each transaction. This applies to all deposit, withdrawal, and bet records on ck99.
- Support communications: Retained for 3 years from the date of the last communication, to allow for dispute resolution and continuous service improvement.
- Marketing consent records: Retained for as long as your consent is active plus 3 years after withdrawal of consent, to demonstrate compliance with consent requirements.
- Analytics data: Aggregated, anonymised analytics data has no fixed retention period as it cannot identify individual players.
When data reaches the end of its retention period on ck99, it is securely deleted or anonymised so it can no longer identify you.
9. Your Privacy Rights
As a player on ck99, you have a number of rights regarding the personal data we hold about you. These rights exist to put you in control of your own information. Here is what you are entitled to and how to exercise each right on ck99:
Right to Access
You can request a complete copy of all personal data ck99 holds about you. We will provide this within 30 days of receiving your request, at no charge.
Right to Rectification
If any personal data ck99 holds about you is inaccurate or outdated, you can ask us to correct it. Most registration data can be updated directly in your ck99 account settings.
Right to Erasure
You can request deletion of your personal data from ck99. This right is subject to our legal obligations to retain certain data (see Section 8). We will delete everything we are not legally required to keep.
Right to Restrict Processing
You can ask ck99 to stop processing your data while keeping it stored, for example while a dispute about data accuracy is being resolved.
Right to Data Portability
You can request your personal data from ck99 in a structured, commonly used, machine-readable format so you can transfer it elsewhere if you choose to.
Right to Withdraw Consent
Where ck99 processes your data based on consent (marketing emails, non-essential cookies), you can withdraw that consent at any time in your account settings or by contacting support.
To exercise any of the above rights, contact ck99 at support@ck99.world with the subject line "Privacy Rights Request". We will acknowledge your request within 48 hours and fulfil it within 30 days. There is no charge for exercising your rights on ck99.
CK99 will never penalise you for exercising your privacy rights. Requesting access to your data, asking for corrections, or withdrawing marketing consent will have no negative impact on your account status on ck99.
10. Children's Privacy
CK99 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes date of birth verification, and we conduct additional checks where there is reason to doubt a player's stated age.
If ck99 discovers that a player has provided false age information during registration and is in fact under 18, we will immediately close the account, delete all personal data associated with it (excepting any data we are legally required to retain for fraud prevention purposes), and return any deposits made to the payment method used.
If a parent or guardian believes that a person under 18 has registered on ck99, please contact us immediately at support@ck99.world. We will investigate and take appropriate action within 24 hours of receiving a credible report.
11. Marketing Communications
CK99 will only send you marketing communications – emails about new games, promotions, bonuses, and offers on ck99 – if you have explicitly opted in to receive them. We do not send unsolicited marketing to Pakistani players who have not consented.
When you register on ck99, you are given a clear choice about whether to receive marketing communications. This choice is presented separately from the Terms and Conditions acceptance and is not pre-ticked. You can change your marketing preferences at any time in your ck99 account settings or by clicking the unsubscribe link at the bottom of any marketing email from ck99.
Unsubscribing from marketing communications will not affect your access to transactional communications – emails about deposits, withdrawals, account verification, and security alerts. These are essential service communications that ck99 sends regardless of marketing preferences, as they are necessary to operate your account safely.
12. Changes to This Policy
CK99 may update this Privacy Policy from time to time as our services evolve, as we add new payment methods or game providers, or as applicable privacy regulations change. When we make material changes, we will notify all registered players by email at least 14 days before the changes take effect.
The revised policy will always be available at ck99.world/privacy-policy with an updated "Last Updated" date at the top. If you continue using ck99 after a policy update, you are agreeing to the updated version. If you disagree with any changes, you are entitled to close your account and request data deletion as described in Section 9.
CK99 recommends bookmarking this page and reviewing it periodically. We won't change the fundamentals – your data won't suddenly start being sold to third parties, for example – but we will update the policy to accurately describe how we operate, and we'll always tell you when we do.
13. Contact CK99 About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ck99 handles your personal data, please get in touch using the contact details below. We respond to all privacy enquiries personally – you won't receive an automated reply that ignores your specific question.
For related policies, please visit: Terms and Conditions · Responsible Gaming · FAQ
Why Pakistani Players Trust CK99 With Their Data
Six concrete reasons ck99's approach to privacy is different from typical online platforms.
256-bit Encryption on All Data
Every piece of data you send to ck99 – login details, payment information, personal documents – travels over an encrypted connection. Your data is also encrypted at rest in ck99's database systems.
We Never Sell Your Data
CK99 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data is used to run your ck99 account and for nothing else. This is not a common policy – it is a firm commitment.
Full Control Over Your Data
You can access, correct, export, or delete your personal data on ck99 at any time. Exercise your rights by emailing support@ck99.world – we respond personally within 48 hours and fulfil requests within 30 days.
Marketing Only With Your Consent
CK99 never sends marketing emails unless you have explicitly opted in. The opt-in is clearly presented, not buried or pre-ticked. You can unsubscribe instantly at any time without any effect on your ck99 account.
Plain Language – No Legal Jargon
This Privacy Policy is written for Pakistani players to actually understand, not for lawyers to admire. If any section is still unclear, contact ck99 support and we will explain it to you in plain, direct terms.
Policy Changes Are Notified
When ck99 updates this Privacy Policy, we notify all registered Pakistani players by email at least 14 days before changes take effect. You always know exactly what you're agreeing to on ck99.
🔒 Your Privacy Protected – Play Confidently on CK99
CK99 protects your personal and financial data with bank-grade encryption. Register free in 2 minutes, deposit PKR from Rs 500, and enjoy 500+ certified games with fast Easypaisa and JazzCash withdrawals.
18+ only · Play responsibly · CK99 never sells your data